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Fireplace Service Technician – Full Time

Frankfort and Aurora, IL

Join our team and help bring warmth, safety, and comfort to our customers’ homes!
Southwest Fireplace is seeking a full time Fireplace Service Technician who speaks English and has strong mechanical and troubleshooting skills. The ideal candidate is reliable, detail-oriented, and enjoys working both independently and as part of a team.

Hours: Monday – Friday: 7:15 AM – 4:00 PM & willingness to work occasional Saturdays during winter months

Compensation: Starting $20-$25/ hour dependent upon experience

Benefits Offered:

  • Blue Cross Blue Shield Health Insurance
  • Guardian Dental, Vision, and Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Morgan Stanley Simple IRA with Employer Match

Job Description

  • Diagnose, service, and repair gas and electric fireplaces (including ignition systems, pilot assemblies, valves, and controls)
  • Perform annual maintenance, cleanings, and inspections of gas inserts, stoves, and fireplaces
  • Troubleshoot gas pressure issues, venting problems, and control malfunctions
  • Read and interpret manufacturer installation and service manuals
  • Perform safe gas line checks and ensure compliance with local codes and company safety policies
  • Communicate professionally with customers, explain service findings, and provide maintenance recommendations
  • Maintain organized vehicle inventory, tools, and parts
  • Complete accurate service documentation and reports

Qualifications, Skills, and/or Experience:

  • Valid driver’s license and clean driving record
  • Must speak, read, and understand English
  • Own basic tools necessary to complete scheduled work
  • Reliable transportation to and from work
  • Strong troubleshooting, mechanical, and diagnostic ability
  • Ability to read and follow written directions, manuals, and schematics
  • HVAC, gas appliance, or mechanical experience is a plus
  • Ability to lift up to 50 lbs+ and work from ladders or in tight spaces when needed
  • Familiarity with basic electrical and gas safety practices
  • Punctual, professional, and customer-service oriented
  • Willingness to learn and follow company procedures and technical training

Preferred Skills (but not required):

  • Experience with gas fireplace installation or service
  • NFI (National Fireplace Institute) Certification
  • HVAC, electrical, and/or plumbing, experience

Why Join Us:

  • Competitive pay based on experience
  • Paid training and certification opportunities
  • Company vehicle provided for service work
  • Supportive team environment with room to grow
  • Full-time schedule, year-round work, and steady customers

To Apply:

Send your resume and/or a summary of your experience to warmup@swfireplace.com or stop by one of our showrooms to apply in person.

Showroom Locations:
9475 W. Laraway Rd. Frankfort, IL
2630 N. Farnsworth Ave. Aurora, IL
11921 S. 80th Ave. Palos Park, IL

Employment application form.

It is the policy of Southwest Fireplace to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, national origin, age, disability or veteran status.

    Have you applied to Southwest Fireplace in the past?   

    Employment history.

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    Skills.

    Check those skills that you have, and select the number which corresponds to your ability for each particular skill. (Zero represents poor ability, while five represents exceptional ability). List any other skills that may be useful for the job you are seeking.
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    Please provide any other information that you believe should be considered.
    Attach your resume or other documents. (PDF and Word Documents only.)
    By submitting my application, I certify that the information provided on this Application is truthful and accurate. I understand that providing false or misleading information will be the basis for rejection of my Application, or if employment commences, immediate termination. I authorize Southwest Fireplace to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education. If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its President, the employment relationship will be entirely voluntary in nature. In other words, with appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose and for reasons of my choice. Similarly, my employer would have the same right. Moreover, no agent, representative, or employee of Southwest Fireplace, except in a specific written contract of employment signed on behalf of the organization by its President, has the power to alter or vary the voluntary nature of the employment relationship.

    I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.